• Home
  • Expertise
  • References
  • Partners
  • Blogs
  • Career
  • Contact

Virtual Meeting Platform Architecture Guaranteeing an Integrated Customer Experience

Industry: Life Sciences

Situation:

To improve their customers experiences, one of Europe’s largest pharmaceutical companies wanted to rollout a new global platform that could offer their sales teams the possibility to perform virtual appointments and meetings with their customers.

Project:

The customer asked ATOM Ideas to fulfill the role of integration analyst to design the solution that integrated the data from the new global virtual meeting platform with their existing global CRM platform. In addition, ATOM Ideas was also asked to support the full end-2-end testing of the process.

Result:

The business processes of the new digital channel were mapped and validated. And the data and process requirements were defined for the digital platform to align with the CRM system.

Contact us for more info
Benchmark Solutions to Manage Lead Generation Processes

Benchmark Solutions to Manage Lead Generation Processes

References
Marketing Automation Tools Comparison

Marketing Automation Tools Comparison

References
Full-Service Centralized Healthcare Professional Portal Design

Full-Service Centralized Healthcare Professional Portal Design

References
Virtual Meeting Platform Architecture Guaranteeing an Integrated Customer Experience

Virtual Meeting Platform Architecture Guaranteeing an Integrated Customer Experience

References
Design User Interface and User Experiences for Multiple Salesforce Communities
Digital Transformation Strategy Introducing Marketing Automation

Contact Info

Jacob van Arteveldestraat 30, 2640 Mortsel, Antwerp region, Belgium
+32 474 86 85 99
hello@atomideas.com career@atomideas.com

Ask us anything!

Do you have a question or proposal? Would you like to request a meeting?

© Copyright 2020. Atom Ideas – Privacy & Cookie Policy